Purchase Agreement

A deposit amount equal to half of the total order price is required when placing an order. The remaining balance plus shipping is due upon completion. Completion dates are not guaranteed and are subject to change. When your ‘Cruiser’ is completed, you will be notified via email, and the card on file will be charged the remaining balance plus shipping. The remaining balance and the cost of shipping must be paid prior to item release from our warehouse.

The card on file will be charged the remaining balance as well as any shipping costs no later than 5 business days after the send date of the ‘Cruiser Completion’ email. If the card on file cannot be charged, and there remains an outstanding balance, Garden Cruisers will notify the customer via a ‘Payment Processing Error’ email. The customer has 14 business days from the send date of the ‘Payment Processing Error’ email to pay the remaining balance and any shipping costs or their ‘Cruiser’ will be put up for sale as a ‘Show Model’. The original purchaser may still purchase the ‘Show Model’ for its current market value, if available, in which their deposit can be applied as a credit. If the ‘Show Model’ sells to another customer, we will refund the original purchaser up to 75% of the original deposit (minus any transaction fees).

Refunds will only be issued to the original credit card that was used to place the order.


It is the responsibility of the customer to provide current, complete, and accurate purchase and account information for all transactions. Any changes to the customer’s account information such as but not limited to contact information, shipping address, credit card numbers, and expiration dates must be promptly communicated via email to Garden Cruisers at support@gardencruisers.com.


Garden Cruisers creates your custom ‘Cruiser’ based on the specifications you request when placing an order. Because each ‘Cruiser’ is made to order, all orders are subject to “processing time”. Processing time for a custom ‘Cruiser’ is typically 3-4 weeks once build begins. Completion dates are not guaranteed and are subject to change. We will contact you to communicate any changes to the quoted processing time. During our busy season, orders may be placed on backorder. Each custom order will be built in the order it is received. Garden Cruisers will make every effort to either display the backorder date on the site or email you the backorder information. Backorder dates are subject to change.

If you have any questions please contact us directly at info@gardencruisers.com.